Documentation¶

1. System Operation Model¶

   • brief overview

     • topic group becomes your workspace
     • team addition
     • works from any device
     • native interface

   • privacy note

     • clean streaming relay, doesn't store your message text on server
     • we advocate for internet privacy (don't interfere in client affairs)

   • bot capabilities (basic/advanced)

   • account capabilities (basic/advanced)

   • feature comparison table?

   • How to try the system

     • free version (will send greeting, but won't break anything)
     • paid version when ready to connect to production
     • consultation and setup assistance

2. Connection and Getting Started¶

   • go to bot setup, choose language

   • support service, consultation and setup assistance

   • advice on what to try the system with

     • first connection is created on free version (will send greeting, but won't break anything)
     • paid version when ready to connect to production

   • bots

     • token
     • parallel connection
   • accounts
     • QR code (session ends when parent session closes)
     • phone number (can't forward code in telegram)
     • note about personal accounts - updates, confusion, auto-replies = only do if you realize

   • ability to make multiple connections of different types for different purposes/cases

   • choose or create new group

   • receive onboarding in group in General

     • later system notifications will come to General, this is an important topic

   • connection testing

   • basic parameters and modules setup

     • greeting
     • others depending on case

   • subscription connection?

   • adding participants to group

   • start working -> system capabilities

   • working with multiple connections (separate section)

     • convenient to create
     • tips on better organization

3. Connection Management¶

   • available immediately after connection in setup bot (/start)

   • multiple connections allowed

   • stop/restart/delete connections

   • parameter setting
   • reconnection with settings preservation (in case of session loss)
   • view limits
   • analytics
   • connect/extend paid subscription
   • change connection administrator and transfer subscription

4. System Capabilities¶

   • native topic group capabilities in Telegram

     • premium features (transcription, translation, premium emoji, etc.)

   • user roles in group

     • anyone can send messages
     • anyone can make comments and use basic commands
     • only admins can delete bot messages (and edit others?)

   • commands (comments, basic/advanced/custom)

   • main parameters (welcome, autoinfo, autoclose, etc.) -> full list

   • modules -> full list

   • cases -> full list

   • showing user UTM tags

   • parallel bot connection (and accounts)

     • connection via business subscription

   • system limitations

     • free/paid version limits
     • what are updates and why we count them
     • custom limit setting possibility

     • we expand limits for good projects, barter possible, feel free to ask

     • 20/min

     • there are unsupported message types

5. Modules¶

   • quick replies
   • tags (sales funnel, requires permission in parameter for configuration)
   • broadcasts (requires permission in parameter)
   • export (requires permission in parameter)
   • analytics (available via link from setup bot)
   • departments (coming soon)
   • AI (coming soon)

6. Connection Parameters¶

   • list

7. External Integrations¶

   • webhooks
   • topics api
   • actions api (formerly account automation api)

8. Extensions Catalog¶

   • how they are made (webhooks and api, can be done independently)
   • catalog
   • order

9. Support Service¶

   • we try to answer everyone, but priority to paid users
   • may need to wait, two languages
   • developers work, can expect quality consultation
   • help with settings

   • develop extensions

   • can negotiate, expand limits for good projects

todo:¶

• user agreement
• privacy policy