Team sales bot¶
You can manage the entire chain of customer interaction/communication through one bot, from initial questions and sales to support and development, use it as an additional channel for newsletters about new offers.
Can work through bot or account - each method has its sales advantages.
bot = incoming flow
account = team can write first with /new command
Works great together - bot for broadcasts, account for quick communication in any conditions and maintaining attention with stories.
// can write to feedback bots
Voice messages, video, files, screenshots - important for consultations.
Tags for different customer stages.
Convenient to answer from mobile devices.
Can involve a team or work solo.
Quick replies, internal comments.
Extending bot functionality with parallel connections: - buttons - AI
Analytics
Setting up greetings
You can try the principle on the free version, on a test or production bot.