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Adding buttons and scripts to Hotline bot

Due to Hotline's parallel connection mechanism to existing bots, you can extend their functionality with buttons or scripts created on almost any bot constructor.

Examples: - showing custom greeting with image, video circle, buttons or links - showing list of frequent questions, choosing appeal topic in button form - showing button to open webapp (with website or web application) - posting messages/notifications to users by your own logic - switching user to operator working in topic group with one command (see PRIVATE_KEYWORDS case)

We like n8n for developing custom scripts, offer script hosting on our servers and scenario development.

Other parallel connection possibilities:

  • adding ability to contact operator to your bot (by keyword)

  • broadcasting all messages between bot and users to group

  • saving all messages passing through bot to group (for export or subsequent analysis)

  • backing up feedback system

  • additional communication interface with users through native interface, convenient from mobile devices and any Telegram app (with many system features)

  • monitoring correspondence/manager work

  • using Hotline broadcasting system

silent_mode parameter INTERCEPT_EXTERNAL PRIVATE_KEYWORDS