Consultation bot¶

You can manage the entire chain of customer interaction/communication through one bot, from course registration to post-training support, use it as an additional channel for newsletters about new offers.

Voice messages, video, files, screenshots - important for consultations.

Tags for different customer stages.

Convenient to answer from mobile devices.

Can involve a team.

You can connect an account and write first, and later maintain customer attention with stories.

Quick replies, internal comments.

Extending bot functionality with parallel connections: - buttons - AI

Analytics

Setting up greetings

You can try the principle on the free version, on a test or production bot.

You can order a consultation for setup assistance. There is an extensions catalog, there is a team of helpers for custom extension development.

The group can become a common team space.